Client Services Team

If you’ve got any questions about the Compass policy, would like to request a quote, or want to give us some feedback please get in touch. Our friendly team is here to take your call during the following hours:

Monday to Friday: 8am-7pm

Saturday: 9am-5pm 

Tel: 01452 511430


Compass Claims Team

Making a claim under your Compass policy couldn’t be easier. Give us a call or drop us an email with the details. Our in-house claims team will be happy to help and will support you through the process. We’re open during the following hours:

Monday to Friday: 8am-6pm

Saturday: 9am-1pm

Tel: 01452 511410


Compass Major Disaster Plan Line

If you experience an emergency, such as a burst pipe, a fire, or storm damage, our Disaster Line is available 24/7/365. Please note that this line is for emergency situations only. We cannot offer claims update or administrative support via this service outside our normal working hours.

During office hours as above:     01452 511410

All other times:                               07831 106688